:root{
  /* AiBLE Engage - Chemtex red #d14f42 sampled from the logo.
     The red is punctuation, not paint: it marks the brand, the primary
     action and the active row. Alarm states use a deeper crimson so an
     overdue task never competes with a button for attention. */
  --brand:#d14f42; --brand-600:#b23f34; --brand-700:#a33a2f; --brand-50:#fdf1ef;
  --graphite:#1c1f23; --graphite-2:#24282d; --graphite-line:#343a41;

  --ink:#14171a; --ink-2:#5a6169; --ink-3:#8b939b;
  --primary:#b23f34; --primary-600:#a33a2f; --primary-50:#fdf1ef;
  --copper:#9e1b13; --copper-50:#fbeceb;
  --green:#1f6b45; --green-50:#e9f4ee;
  --red:#9e1b13; --red-50:#fbeceb;
  --bg:#f5f6f7; --surface:#fff; --line:#e2e5e8; --line-2:#eef0f2;
  --sidebar:var(--graphite); --sidebar-2:var(--graphite-2); --sidebar-line:var(--graphite-line);
  --r:6px; --shadow:0 1px 2px rgba(20,23,26,.05),0 6px 20px rgba(20,23,26,.06);
}
*{box-sizing:border-box}
html,body{margin:0;height:100%}
body{
  font-family:Inter,-apple-system,Segoe UI,Roboto,sans-serif;
  font-size:13.5px; color:var(--ink); background:var(--bg);
  -webkit-font-smoothing:antialiased;
}
h1,h2,h3{font-family:Inter,sans-serif;letter-spacing:-.012em}
.wordmark,.side-app{font-family:Poppins,Inter,sans-serif}
.hidden{display:none !important}
.mono{font-family:'IBM Plex Mono',monospace;font-variant-numeric:tabular-nums}
.num{font-variant-numeric:tabular-nums;text-align:right}

/* ---------- brand ---------- */
.side-brand{display:flex;flex-direction:column;gap:10px;align-items:flex-start}
.side-logo{width:132px;height:auto;display:block;opacity:.96}
.side-app{
  font-size:12px;font-weight:500;letter-spacing:.02em;color:#fff;
  padding-left:1px;
}
.side-app span{color:var(--brand);font-weight:600}

/* ---------- welcome ---------- */
/* Two fields divided by a single red spine: the one place the brand colour
   is allowed to run the full height of the page. */
.login{min-height:100%;display:grid;grid-template-columns:minmax(0,7fr) minmax(0,6fr);background:var(--surface)}

.login-brand{
  position:relative;background:var(--graphite);color:#fff;
  padding:clamp(30px,3.6vw,48px);
  display:grid;grid-template-rows:auto 1fr auto;
}
.login-brand::after{
  content:"";position:absolute;top:0;right:0;bottom:0;width:3px;background:var(--brand);
}

/* Parent brand and product name, locked up top-left with a red rule between. */
.login-logo{justify-self:start;width:clamp(137px,14vw,180px);height:auto;display:block}

/* The verb the product is named for, and the one thing this screen is about. */
.hero{align-self:center;justify-self:start;width:fit-content;padding:24px 0}

/* AiBLE sits directly above engage, tracked out to span the opening letters. */
.aible{
  margin:0 0 6px;font-family:Poppins,Inter,sans-serif;
  font-size:clamp(18px,2vw,26px);font-weight:600;line-height:1;
  letter-spacing:.46em;color:#fff;width:fit-content;
}
.engage{
  margin:0;font-family:Poppins,Inter,sans-serif;
  font-size:clamp(58px,8.6vw,124px);font-weight:500;line-height:.92;
  letter-spacing:-.045em;color:var(--brand);
}
.engage i{
  font-style:normal;display:inline-block;opacity:.34;
  animation:engage-wave 4.6s ease-in-out infinite;
  animation-delay:calc(var(--i) * .17s);
}
@keyframes engage-wave{
  0%,58%,100%{opacity:.34}
  16%{opacity:1}
}
/* Left aligned with the hero word, normal word spacing. */
.hero-sub{
  margin:44px 0 0;display:flex;justify-content:flex-start;gap:0 13px;
  font-size:10px;font-weight:500;letter-spacing:.14em;
  text-transform:uppercase;color:#7c848c;
}

/* The three stages a caller actually moves through, in order. */
.spine{
  list-style:none;margin:0;padding:16px 0 0;border-top:1px solid var(--graphite-line);
  display:flex;gap:30px;flex-wrap:wrap;align-self:end;
}
.spine li{
  font-family:'IBM Plex Mono',monospace;font-size:10px;letter-spacing:.24em;
  text-transform:uppercase;color:#6d757d;position:relative;
}
.spine li+li::before{
  content:"";position:absolute;left:-17px;top:50%;width:5px;height:1px;background:var(--graphite-line);
}

/* A fused ring cluster, oversized and cropped by the panel edge, at the
   threshold of visibility. One vertex carries the brand red - the active
   site in the structure. Desktop only; on a phone it would just be noise. */
.molecule{
  position:absolute;right:-16%;bottom:-9%;width:min(44%,420px);height:auto;
  pointer-events:none;overflow:visible;
}
.mol-lines path,.mol-lines line{
  fill:none;stroke:#fff;stroke-opacity:.05;stroke-width:1.15;
  vector-effect:non-scaling-stroke;
}
.mol-node{fill:var(--brand);opacity:.45}

@media (prefers-reduced-motion:reduce){
  .engage i{animation:none;opacity:1}
}

.login-panel{display:grid;place-items:center;padding:clamp(28px,5vw,64px)}
.login-form{width:100%;max-width:352px}
.eyebrow{
  margin:0 0 10px;font-size:10.5px;font-weight:600;letter-spacing:.2em;
  text-transform:uppercase;color:var(--brand-700);
}
.login-h{margin:0;font-size:26px;font-weight:600;letter-spacing:-.02em;color:var(--ink)}
.login-lead{margin:10px 0 26px;color:var(--ink-2);font-size:13px;line-height:1.6}
.login-foot{margin:22px 0 0;font-size:11px;color:var(--ink-3);letter-spacing:.02em}

@media (max-width:860px){
  .login{grid-template-columns:1fr}
  .login-brand{padding:24px 22px 58px;grid-template-rows:auto auto auto}
  .molecule{display:none}
  .hero{padding:26px 0 20px;justify-self:start}
  .aible{font-size:14px;letter-spacing:.36em;text-indent:.36em}
  .hero-sub{margin-top:26px;flex-wrap:wrap;gap:0 10px;justify-content:flex-start}
  .engage{font-size:clamp(46px,15vw,72px)}
  .hero-sub{letter-spacing:.18em}
  .spine{left:22px;right:22px;bottom:22px}
  .login-brand::after{top:auto;left:0;right:0;bottom:0;width:auto;height:3px}
  .spine{padding-top:14px}
  .login-panel{padding:26px 22px 40px}
}
.login-foot{margin-top:18px;padding-top:14px;border-top:1px solid var(--line-2);
  font-size:11px;color:var(--ink-3);text-align:center;letter-spacing:.04em}

/* ---------- forms ---------- */
.fld{display:block;margin-bottom:14px}
.fld>span{display:block;font-size:11.5px;font-weight:600;color:var(--ink-2);
  margin-bottom:5px;letter-spacing:.02em}
input,select,textarea{
  width:100%;padding:8px 10px;border:1px solid var(--line);border-radius:var(--r);
  font:inherit;font-size:13px;color:var(--ink);background:#fff;
}
textarea{min-height:70px;resize:vertical}
input:focus,select:focus,textarea:focus{
  outline:none;border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-50)}
input[readonly]{background:var(--line-2);color:var(--ink-2)}
.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:0 16px}
.form-grid .full{grid-column:1/-1}
.form-msg{margin-top:12px;font-size:12.5px;min-height:18px}
.form-msg.err{color:var(--red)} .form-msg.ok{color:var(--green)}
fieldset{border:0;border-top:1px solid var(--line-2);margin:6px 0 14px;padding:14px 0 0}
legend{font-size:11px;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:var(--ink-3)}

/* ---------- buttons ---------- */
.btn{display:inline-flex;align-items:center;gap:6px;padding:7px 13px;border:1px solid var(--line);
  background:#fff;color:var(--ink);border-radius:var(--r);font:inherit;font-size:12.5px;
  font-weight:600;cursor:pointer;white-space:nowrap}
.btn:hover{background:var(--line-2)}
.btn-primary{background:var(--primary);border-color:var(--primary);color:#fff}
.btn-primary:hover{background:var(--primary-600)}
.btn-danger{background:var(--red);border-color:var(--red);color:#fff}
.btn-ghost{background:transparent;border-color:transparent;color:var(--primary)}
.btn-block{width:100%;justify-content:center;padding:10px}
.btn:disabled{opacity:.5;cursor:not-allowed}
.btn-sm{padding:4px 9px;font-size:11.5px}
.btn-icon{background:none;border:0;color:inherit;font-size:17px;cursor:pointer;
  opacity:.65;padding:4px 6px;line-height:1}
.btn-icon:hover{opacity:1}

/* ---------- app frame ---------- */
.app{display:grid;grid-template-columns:236px 1fr;height:100%}
.sidebar{background:var(--sidebar);color:#b9c0c7;display:flex;flex-direction:column;
  border-right:1px solid var(--sidebar-line)}
.side-brand{padding:18px 18px 16px;border-bottom:1px solid var(--sidebar-line)}
.nav{flex:1;overflow-y:auto;padding:10px 8px}
.nav-group{font-size:10px;letter-spacing:.15em;text-transform:uppercase;color:#727b84;
  padding:14px 10px 6px;font-weight:700}
.nav a{display:flex;align-items:center;gap:9px;padding:7.5px 10px;border-radius:var(--r);
  color:#b9c0c7;text-decoration:none;font-size:13px;font-weight:500;margin-bottom:1px}
.nav a:hover{background:var(--sidebar-2);color:#fff}
.nav a{position:relative}
.nav a.active{background:var(--sidebar-2);color:#fff;font-weight:600}
.nav a.active::before{content:"";position:absolute;left:0;top:6px;bottom:6px;width:2px;
  border-radius:2px;background:var(--brand)}
.nav .dot{width:5px;height:5px;border-radius:50%;background:currentColor;opacity:.45;flex:none}
.nav a.active .dot{opacity:1;background:var(--brand)}
.side-foot{border-top:1px solid var(--sidebar-line);padding:11px 14px;display:flex;
  align-items:center;justify-content:space-between;gap:8px}
.who-name{font-size:12.5px;font-weight:600;color:#fff}
.who-role{font-size:10.5px;color:#8b939b;text-transform:capitalize}
.main{display:flex;flex-direction:column;min-width:0;overflow:hidden}
.topbar{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;
  padding:15px 22px 13px;background:var(--surface);border-bottom:1px solid var(--line)}
.crumb{font-size:10.5px;letter-spacing:.13em;text-transform:uppercase;color:var(--brand-700);
  font-weight:700;margin-bottom:3px}
.page-title{margin:0;font-size:19px;font-weight:600}
.page-actions{display:flex;gap:8px}
.view{flex:1;overflow-y:auto;padding:20px 22px 40px}

/* ---------- cards / tables ---------- */
.card{background:var(--surface);border:1px solid var(--line);border-radius:8px;
  box-shadow:var(--shadow);margin-bottom:18px;overflow:hidden}
.card-head{padding:12px 16px;border-bottom:1px solid var(--line-2);display:flex;
  align-items:center;justify-content:space-between;gap:12px}
.card-title{font-size:13.5px;font-weight:600;margin:0}
.card-body{padding:16px}
.filters{display:flex;gap:8px;flex-wrap:wrap;padding:12px 16px;border-bottom:1px solid var(--line-2);
  background:#fafbfc}
.filters input,.filters select{width:auto;min-width:150px;font-size:12.5px;padding:6px 9px}
.tbl-wrap{overflow-x:auto}
table{width:100%;border-collapse:collapse;font-size:12.5px}
th{text-align:left;padding:9px 14px;background:#fafbfc;border-bottom:1px solid var(--line);
  font-size:10.5px;letter-spacing:.07em;text-transform:uppercase;color:var(--ink-3);font-weight:700;
  white-space:nowrap}
td{padding:9px 14px;border-bottom:1px solid var(--line-2);vertical-align:middle}
tbody tr:hover{background:#f8fafb;cursor:default}
tbody tr.clickable{cursor:pointer}
.pager{display:flex;align-items:center;justify-content:space-between;gap:12px;
  padding:10px 16px;font-size:12px;color:var(--ink-2)}
.empty{padding:44px 20px;text-align:center;color:var(--ink-3)}
.empty strong{display:block;color:var(--ink-2);font-size:14px;margin-bottom:5px;font-weight:600}

/* ---------- pills ---------- */
.pill{display:inline-block;padding:2px 8px;border-radius:20px;font-size:11px;font-weight:600;
  white-space:nowrap;border:1px solid transparent}
.pill-grey{background:#eef1f4;color:var(--ink-2)}
.pill-blue{background:var(--primary-50);color:var(--primary-600)}
.pill-amber{background:var(--copper-50);color:var(--copper)}
.pill-green{background:var(--green-50);color:var(--green)}
.pill-red{background:var(--red-50);color:var(--red)}

/* ---------- stats ---------- */
.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(178px,1fr));gap:14px;margin-bottom:18px}
.stat{background:var(--surface);border:1px solid var(--line);border-radius:8px;padding:14px 16px;
  box-shadow:var(--shadow);border-left:3px solid var(--primary)}
.stat.alt{border-left-color:var(--copper)}
.stat.pos{border-left-color:var(--green)}
.stat-label{font-size:10.5px;letter-spacing:.09em;text-transform:uppercase;color:var(--ink-3);font-weight:700}
.stat-value{font-family:'IBM Plex Mono',monospace;font-size:24px;font-weight:500;margin-top:6px;
  font-variant-numeric:tabular-nums}
.stat-sub{font-size:11.5px;color:var(--ink-3);margin-top:2px}

/* ---------- signature: conversion chain ---------- */
.chain{display:flex;align-items:center;gap:0;flex-wrap:wrap;padding:14px 16px;background:#fafbfc;
  border-bottom:1px solid var(--line-2)}
.chain-step{display:flex;align-items:center;gap:9px;padding:7px 14px;border:1px solid var(--line);
  background:#fff;border-radius:var(--r);min-width:132px}
.chain-step.done{border-color:var(--primary);background:var(--primary-50)}
.chain-step.current{border-color:var(--copper);background:var(--copper-50);
  box-shadow:0 0 0 3px rgba(180,99,42,.11)}
.chain-step.todo{opacity:.5;border-style:dashed}
.chain-label{font-size:10px;letter-spacing:.1em;text-transform:uppercase;color:var(--ink-3);font-weight:700}
.chain-no{font-family:'IBM Plex Mono',monospace;font-size:12.5px;font-weight:500;margin-top:1px}
.chain-arrow{color:var(--ink-3);padding:0 9px;font-size:15px;user-select:none}

/* ---------- matrix ---------- */
.matrix td,.matrix th{padding:6px 9px;text-align:center;font-size:11.5px}
.matrix td:first-child,.matrix th:first-child{text-align:left;white-space:nowrap;font-weight:600}
.matrix input[type=checkbox]{width:auto;margin:0;cursor:pointer;accent-color:var(--primary)}

/* ---------- modal ---------- */
.modal-back{position:fixed;inset:0;background:rgba(16,24,38,.55);display:grid;place-items:center;
  padding:22px;z-index:60}
.modal{background:var(--surface);border-radius:10px;width:100%;max-width:720px;max-height:90vh;
  display:flex;flex-direction:column;box-shadow:0 30px 70px rgba(0,0,0,.32)}
.modal.wide{max-width:1000px}
.modal-head{display:flex;align-items:center;justify-content:space-between;padding:15px 20px;
  border-bottom:1px solid var(--line)}
.modal-head h2{margin:0;font-size:15.5px;font-weight:600}
.modal-body{padding:18px 20px;overflow-y:auto}
.modal-foot{padding:13px 20px;border-top:1px solid var(--line);display:flex;justify-content:flex-end;gap:8px}

/* ---------- detail ---------- */
.kv{display:grid;grid-template-columns:repeat(auto-fit,minmax(215px,1fr));gap:13px 22px}
.kv div>span{display:block;font-size:10.5px;letter-spacing:.07em;text-transform:uppercase;
  color:var(--ink-3);font-weight:700;margin-bottom:2px}
.kv div>strong{font-weight:500;font-size:13px}
.tabs{display:flex;gap:2px;border-bottom:1px solid var(--line);padding:0 16px;background:#fafbfc;
  overflow-x:auto}
.tabs button{background:none;border:0;border-bottom:2px solid transparent;padding:10px 13px;
  font:inherit;font-size:12.5px;font-weight:600;color:var(--ink-3);cursor:pointer;white-space:nowrap}
.tabs button.active{color:var(--primary);border-bottom-color:var(--primary)}

/* ---------- toasts ---------- */
.toasts{position:fixed;right:18px;bottom:18px;display:flex;flex-direction:column;gap:8px;z-index:80}
.toast{background:var(--sidebar);color:#fff;padding:11px 15px;border-radius:var(--r);
  font-size:12.5px;box-shadow:var(--shadow);max-width:340px;
  border-left:3px solid var(--primary);animation:slide .22s ease}
.toast.err{border-left-color:var(--red)} .toast.ok{border-left-color:var(--green)}
@keyframes slide{from{opacity:0;transform:translateX(14px)}to{opacity:1;transform:none}}

.spinner{display:inline-block;width:15px;height:15px;border:2px solid var(--line);
  border-top-color:var(--primary);border-radius:50%;animation:spin .7s linear infinite}
@keyframes spin{to{transform:rotate(360deg)}}
.loading{padding:38px;text-align:center;color:var(--ink-3)}

@media (max-width:860px){
  .app{grid-template-columns:1fr}
  .sidebar{position:fixed;inset:0 auto 0 0;width:236px;z-index:50;transform:translateX(-100%);
    transition:transform .2s}
  .sidebar.open{transform:none}
  .form-grid{grid-template-columns:1fr}
  .view{padding:14px}
}
@media (prefers-reduced-motion:reduce){*{animation:none !important;transition:none !important}}
:focus-visible{outline:2px solid var(--primary);outline-offset:2px}

/* ── Outreach Console ─────────────────────────────────────── */
.lbl{display:block;font-size:11.5px;font-weight:600;color:var(--ink-2);
  text-transform:uppercase;letter-spacing:.04em;margin:14px 0 5px}
.tabs button.on{color:var(--primary);border-bottom-color:var(--primary)}
.oc{display:grid;grid-template-columns:250px 1fr;gap:16px;align-items:start}
@media(max-width:900px){.oc{grid-template-columns:1fr}}
.oc-rail{background:#fff;border:1px solid var(--line);border-radius:10px;padding:15px;
  position:sticky;top:16px}
.oc-rail-empty{color:var(--ink-3);font-size:12.5px}
.oc-acct{font-family:Inter,sans-serif;font-weight:600;font-size:14px;color:var(--ink);line-height:1.3}
.oc-sub{font-size:11.5px;color:var(--ink-3);margin-top:2px}
.oc-kv{display:grid;grid-template-columns:1fr auto;gap:5px 8px;margin:12px 0 0;font-size:11.5px}
.oc-kv dt{color:var(--ink-3)}
.oc-kv dd{margin:0;text-align:right;color:var(--ink);font-weight:500}
.oc-main{background:#fff;border:1px solid var(--line);border-radius:10px;padding:18px}
.oc-steps{display:flex;align-items:center;flex-wrap:wrap;gap:2px;margin-bottom:18px;
  padding-bottom:14px;border-bottom:1px solid var(--line)}
.oc-step{background:none;border:0;display:flex;align-items:center;gap:6px;padding:5px 8px;
  font-size:12px;font-weight:600;color:var(--ink-3);cursor:pointer;border-radius:6px}
.oc-step .oc-step-n{display:grid;place-items:center;width:19px;height:19px;border-radius:50%;
  background:var(--line-2);color:var(--ink-3);font-size:10.5px}
.oc-step.current{color:var(--primary)}
.oc-step.current .oc-step-n{background:var(--primary);color:#fff}
.oc-step.done{color:var(--ink-2)}
.oc-step.done .oc-step-n{background:var(--accent,#d14f42);color:#fff}
.oc-h{font-family:Inter,sans-serif;font-size:15px;margin:0 0 4px;color:var(--ink)}
.oc-search{margin:12px 0}
.oc-list{display:flex;flex-direction:column;gap:6px;margin-top:10px}
.oc-pick{text-align:left;background:#fff;border:1px solid var(--line);border-radius:8px;
  padding:9px 11px;cursor:pointer;display:flex;flex-direction:column;gap:2px}
.oc-pick:hover{border-color:var(--primary);background:#faf8fd}
.oc-pick span{font-size:11.5px;color:var(--ink-3)}
.oc-grp{margin-top:18px}
.oc-grp-h{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;
  color:var(--ink-3);margin-bottom:8px}
.oc-cards{display:grid;grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:10px}
.oc-card{border:1px solid var(--line);border-radius:9px;padding:11px;cursor:pointer;background:#fff}
.oc-card:hover{border-color:var(--primary)}
.oc-card.on{background:#faf8fd;border-color:var(--primary)}
.oc-card.lead{border-width:2px;border-color:var(--primary)}
.oc-card-h{font-weight:600;font-size:12.5px;color:var(--ink)}
.oc-card-seg{font-size:11px;color:var(--primary);font-weight:600;margin-top:2px}
.oc-card-t{font-size:11.5px;color:var(--ink-2);margin-top:5px;line-height:1.45}
.oc-must{font-size:11px;color:var(--accent,#d14f42);font-weight:600;margin-top:6px}
.oc-card-f{display:flex;justify-content:space-between;align-items:center;margin-top:9px;
  font-size:11px;color:var(--ink-3)}
.oc-lead-tag{color:var(--primary);font-weight:600}
.oc-prods{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:8px}
.oc-prod{border:1px solid var(--line);border-radius:8px;padding:9px;display:flex;
  flex-direction:column;gap:3px;font-size:12px}
.oc-prod.hit{border-color:#16a34a55;background:#f6fdf8}
.oc-prod .stat-sub{font-size:11px}
.oc-langs{display:flex;align-items:center;gap:4px;margin:12px 0}
.oc-lang{background:none;border:1px solid var(--line);border-radius:6px;padding:5px 12px;
  font-size:12px;font-weight:600;color:var(--ink-2);cursor:pointer}
.oc-lang.on{background:var(--primary);border-color:var(--primary);color:#fff}
.oc-script{background:#14171a;color:#eef0f2;border-radius:9px;padding:16px;overflow:auto;
  font-family:'IBM Plex Mono',monospace;font-size:11.5px;line-height:1.65;white-space:pre-wrap;
  max-height:520px;margin:0}
.oc-stages,.oc-chips{display:flex;flex-wrap:wrap;gap:6px}
.oc-stage,.oc-chip{background:#fff;border:1px solid var(--line);border-radius:16px;
  padding:5px 12px;font-size:11.5px;font-weight:600;color:var(--ink-2);cursor:pointer}
.oc-chip.on{background:var(--primary);border-color:var(--primary);color:#fff}
.oc-nav{display:flex;justify-content:space-between;align-items:center;margin-top:22px;
  padding-top:14px;border-top:1px solid var(--line)}
.oc-panel{border:1px solid var(--line);border-radius:9px;margin-top:14px;overflow:hidden}
.oc-panel-h{background:#fafbfc;border-bottom:1px solid var(--line);padding:9px 12px;
  font-size:12px;font-weight:600;color:var(--ink)}
.oc-panel-f{display:flex;gap:8px;align-items:center;padding:10px 12px;border-top:1px solid var(--line);
  background:#fafbfc}
.oc-panel .lbl,.oc-panel textarea,.oc-panel input{margin-left:12px;margin-right:12px;
  width:calc(100% - 24px)}
.oc-ta{font-family:'IBM Plex Mono',monospace;font-size:11.5px;line-height:1.6}
.oc-done{margin-top:20px}
/* mapping grid */
td.mx{text-align:center;font-weight:700;font-size:11.5px;cursor:pointer;color:var(--ink-3)}
td.mx.r1{background:#c0392b22;color:#c0392b}
td.mx.r2{background:#d9770622;color:#b45309}
td.mx.r3{background:#0e7c7322;color:#0e7c73}
.matrix th{font-size:10.5px;vertical-align:bottom}

/* ── shell chrome: icons, clock, place, user ───────────────── */
.nav-i{width:15px;height:15px;flex:0 0 15px;fill:none;stroke:currentColor;stroke-width:1.7;
  stroke-linecap:round;stroke-linejoin:round;opacity:.75}
.nav a{display:flex;align-items:center;gap:9px}
.nav a.active .nav-i{opacity:1}
.top-right{display:flex;align-items:center;gap:16px;flex-wrap:wrap;justify-content:flex-end}
.top-meta{display:flex;align-items:center;gap:14px}
.tm-i{width:13px;height:13px;fill:none;stroke:currentColor;stroke-width:1.7;
  stroke-linecap:round;stroke-linejoin:round;vertical-align:-2px;margin-right:4px}
.tm-loc{font-size:11.5px;color:var(--ink-3);font-weight:600;display:flex;align-items:center}
.tm-clock{display:flex;flex-direction:column;line-height:1.25;text-align:right}
.tm-d{font-size:10.5px;color:var(--ink-3)}
.tm-t{font-family:'IBM Plex Mono',monospace;font-size:12.5px;font-weight:600;color:var(--ink);
  font-variant-numeric:tabular-nums}
.tm-user{display:flex;align-items:center;gap:7px;font-size:11.5px;font-weight:600;color:var(--ink-2);
  padding-left:14px;border-left:1px solid var(--line)}
.tm-av{display:grid;place-items:center;width:24px;height:24px;border-radius:50%;
  background:var(--primary);color:#fff;font-size:10px;letter-spacing:.02em}
@media(max-width:820px){.top-meta .tm-loc,.tm-user span:last-child{display:none}}
/* category cards */
.cat-cards{display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:12px}
.cat-card{border:1px solid var(--line);border-radius:11px;background:#fff;padding:14px;
  cursor:pointer;display:flex;flex-direction:column;gap:6px;transition:border-color .12s}
.cat-card:hover{border-color:var(--primary);box-shadow:0 2px 10px rgba(106,76,147,.09)}
.cat-card-h{display:flex;justify-content:space-between;align-items:flex-start;gap:8px}
.cat-card-n{font-family:Inter,sans-serif;font-weight:600;font-size:13.5px;color:var(--ink)}
.cat-card-c{font-family:'IBM Plex Mono',monospace;font-size:16px;font-weight:600;color:var(--primary)}
.cat-card-seg{font-size:11px;font-weight:600;color:var(--accent,#d14f42)}
.cat-card-t{font-size:11.5px;color:var(--ink-2);line-height:1.5}
.cat-card-f{display:flex;gap:6px;flex-wrap:wrap;margin-top:auto;padding-top:8px;
  border-top:1px solid var(--line-2)}
.lnk{background:none;border:0;padding:0;color:var(--primary);font-size:11.5px;font-weight:600;
  cursor:pointer;text-decoration:underline;text-underline-offset:2px}

/* ── nav icon chips + topbar sign-out (after sales.caldera.beer) ─── */
.nav-ico{width:22px;height:22px;flex:0 0 22px;display:inline-flex;align-items:center;
  justify-content:center;border-radius:6px;font-size:12px;color:#fff;line-height:1}
.ic-violet{background:#2f3439}.ic-rose{background:#d14f42}.ic-blue{background:#2e5c8a}
.ic-green{background:#3b6d2f}.ic-amber{background:#b5751a}.ic-purple{background:#6b4d8a}
.ic-cyan{background:#2a7d8c}.ic-red{background:#a34a2d}
.nav a.active .nav-ico{box-shadow:0 0 0 2px rgba(255,255,255,.28)}
.tb-signout{display:inline-flex;align-items:center;gap:7px;background:#fff;
  border:1px solid var(--line);color:var(--ink-2);padding:6px 12px;border-radius:8px;
  font-size:12px;font-weight:600;cursor:pointer;transition:.12s}
.tb-signout:hover{background:var(--line-2);color:var(--ink);border-color:var(--ink-3)}
.tb-signout svg{width:14px;height:14px;fill:none;stroke:currentColor;stroke-width:1.8;
  stroke-linecap:round;stroke-linejoin:round}
@media(max-width:820px){.tb-signout span{display:none}}

/* ── utility strip sits above the page header ──────────────── */
.utilbar{display:flex;justify-content:flex-end;align-items:center;gap:14px;
  padding:8px 26px;border-bottom:1px solid var(--line);background:#fafbfc}
.utilbar .top-meta{gap:14px}
.topbar{align-items:flex-end}
.page-actions{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
@media(max-width:700px){.utilbar{padding:7px 14px}}
/* account chip on the console rail */
.oc-clear{margin-top:12px;width:100%;justify-content:center}
.oc-current{display:flex;align-items:center;gap:10px;background:#faf8fd;
  border:1px solid var(--primary);border-radius:8px;padding:9px 12px;margin:12px 0;font-size:12.5px}

/* ---------- pilot additions: pitch brief + assignment desk ---------- */
.oc-bullets{margin:.35rem 0 .2rem;padding-left:1.15rem;list-style:disc}
.oc-bullets li{margin:.3rem 0;line-height:1.5;font-size:.9rem;color:var(--ink,#2b2438)}
.oc-card .oc-bullets li{font-size:.86rem}
.pill-violet{background:#d14f4218;color:#a33a2f;border-color:#d14f4233}
.oc-card select.inp{padding:.35rem .5rem;font-size:.82rem}
.oc-card-f{gap:.4rem;flex-wrap:wrap}

/* ============================================================
   PITCH BRIEF - the call in the order it happens.
   A spine with three markers; questions carry the largest type
   because they are the only lines read aloud.
   ============================================================ */
.pb-top{display:flex;align-items:center;justify-content:space-between;gap:1rem;flex-wrap:wrap}
.pb-top .oc-langs{margin:0;flex:1;min-width:260px}

/* who we are talking to */
.pb-who{display:flex;align-items:baseline;gap:.75rem;flex-wrap:wrap;
  padding:.7rem .95rem;margin:.9rem 0 1.4rem;border-radius:8px;
  border:1px solid #e2e5e8;border-left:4px solid #d14f42;background:#d14f420a}
.pb-who-reseller{border-left-color:#d14f42;background:#d14f420a}
.pb-who-enduser{border-left-color:#d14f42;background:#d14f420a}
.pb-who-unknown{border-left-color:#b8901f;background:#b8901f0d}
.pb-who-tag{font-family:Inter,sans-serif;font-weight:600;font-size:.94rem;color:#14171a}
.pb-who-hint{font-size:.85rem;color:#6b6478;line-height:1.45}

/* the spine */
.pb-flow{position:relative;padding-left:2.6rem}
.pb-flow:before{content:'';position:absolute;left:.86rem;top:.55rem;bottom:1.6rem;
  width:2px;background:linear-gradient(#d14f42,#d14f42)}
.pb-stage{position:relative;margin-bottom:1.9rem}
.pb-stage.pb-last{margin-bottom:.6rem}
.pb-mark{position:absolute;left:-2.6rem;top:-.1rem;width:1.75rem;height:1.75rem;
  border-radius:50%;background:#fff;border:2px solid #d14f42;color:#a33a2f;
  font-family:'IBM Plex Mono',monospace;font-size:.82rem;font-weight:600;
  display:flex;align-items:center;justify-content:center;z-index:1}
.pb-h{font-family:Inter,sans-serif;font-size:1.06rem;font-weight:600;
  color:#14171a;margin:0 0 .15rem}
.pb-sub{font-size:.82rem;color:#5a6169;margin:.15rem 0 .7rem;line-height:1.5}

/* stage 1 - the questions are the hero */
.pb-ask{list-style:none;margin:0 0 .8rem;padding:0;
  border-left:2px solid #efecf4}
.pb-ask-q{font-family:Inter,sans-serif;font-size:1.02rem;line-height:1.45;
  color:#241c33;padding:.5rem 0 .5rem 1rem;position:relative}
.pb-ask-q+.pb-ask-q{border-top:1px dashed #eceaf2}
.pb-listen{display:flex;align-items:center;gap:.4rem;flex-wrap:wrap;margin-top:.6rem}
.pb-listen-k{font-size:.68rem;letter-spacing:.09em;text-transform:uppercase;
  color:#9a93a8;margin-right:.2rem}
.pb-chip{font-size:.78rem;padding:.2rem .55rem;border-radius:99px;
  background:#f3f0f8;color:#54487a;border:1px solid #e6e1f0}

/* stage 2 - what we have */
.pb-cats{display:grid;grid-template-columns:repeat(auto-fit,minmax(230px,1fr));
  gap:.7rem;margin-bottom:.9rem}
.pb-cat{border:1px solid #e2e5e8;border-radius:9px;padding:.75rem .85rem;background:#fff}
.pb-cat.is-lead{border-color:#d14f42;box-shadow:0 1px 0 #d14f4214,0 0 0 3px #d14f420a}
.pb-cat header{display:flex;flex-direction:column;gap:.15rem;margin-bottom:.3rem}
.pb-cat-rank{font-size:.64rem;letter-spacing:.1em;text-transform:uppercase;color:#9a93a8}
.pb-cat.is-lead .pb-cat-rank{color:#d14f42}
.pb-cat h5{font-family:Inter,sans-serif;font-size:.98rem;font-weight:600;
  color:#14171a;margin:0}
.pb-cat-seg{font-size:.8rem;color:#d14f42;margin:.1rem 0 .3rem}
.pb-cat-types{font-size:.82rem;color:#5d5769;line-height:1.5;margin:0}
.pb-solve{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));
  gap:.9rem;padding:.85rem .95rem;border-radius:9px;background:#faf9fc;
  border:1px solid #efedf4}
.pb-k{display:block;font-size:.68rem;letter-spacing:.09em;text-transform:uppercase;
  color:#9a93a8;margin-bottom:.35rem}
.pb-solve ul{margin:0;padding-left:1.05rem}
.pb-solve li{font-size:.87rem;line-height:1.55;color:#2f2840;margin:.2rem 0}
.pb-gain li{color:#215c3e}
.pb-next{font-size:.82rem;color:#5a6169;margin:.7rem 0 0}

/* stage 3 - proof */
.pb-refs{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:.6rem}
.pb-ref{border:1px solid #e2e5e8;border-left:3px solid #d14f42;border-radius:8px;
  padding:.6rem .75rem;background:#fff;display:flex;flex-direction:column;gap:.15rem}
.pb-ref strong{font-family:Inter,sans-serif;font-size:.9rem;color:#14171a;font-weight:600}
.pb-ref span{font-size:.78rem;color:#5a6169}
.pb-certs{display:flex;gap:.4rem;flex-wrap:wrap;margin-top:.75rem}
.pb-cert{font-size:.76rem;padding:.25rem .6rem;border-radius:99px;
  background:#eef7f1;color:#215c3e;border:1px solid #cfe6d9;cursor:help}

/* the script, folded away until wanted */
.pb-script{margin-top:1.2rem;border:1px solid #e9e6f0;border-radius:9px;background:#fff}
.pb-script summary{cursor:pointer;padding:.6rem .9rem;font-size:.86rem;
  font-family:Inter,sans-serif;color:#a33a2f;list-style:none}
.pb-script summary::-webkit-details-marker{display:none}
.pb-script summary:before{content:'\25B8 ';color:#9a93a8}
.pb-script[open] summary:before{content:'\25BE '}
.pb-script .oc-script{margin:0;border:0;border-top:1px solid #efedf4;border-radius:0 0 9px 9px}

@media (max-width:640px){
  .pb-flow{padding-left:2.1rem}
  .pb-flow:before{left:.62rem}
  .pb-mark{left:-2.1rem;width:1.35rem;height:1.35rem;font-size:.72rem}
  .pb-ask-q{font-size:.96rem}
}

/* ---------- assignment desk: tabs and status strip ---------- */
.desk-tabs{display:flex;gap:.25rem;border-bottom:1px solid #e2e5e8;margin:0 0 1.1rem}
.desk-tab{background:none;border:0;border-bottom:2px solid transparent;cursor:pointer;
  padding:.55rem .9rem;font-family:Inter,sans-serif;font-size:.9rem;color:#5a6169}
.desk-tab:hover{color:#a33a2f}
.desk-tab.on{color:#a33a2f;border-bottom-color:#d14f42;font-weight:600}
.desk-stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(130px,1fr));
  gap:.6rem;margin-bottom:1rem}
.desk-stat{border:1px solid #e2e5e8;border-radius:9px;padding:.65rem .8rem;background:#fff;
  font-size:.76rem;color:#5a6169;letter-spacing:.02em}
.desk-stat span{display:block;font-family:'IBM Plex Mono',monospace;font-size:1.4rem;
  font-weight:600;color:#14171a;line-height:1.2}
.desk-stat.bad{border-color:#e8c4ce;background:#d14f4208}
.desk-stat.bad span{color:#d14f42}
.desk-stat.good{border-color:#cfe6d9;background:#eef7f108}
.desk-stat.good span{color:#215c3e}
.desk-stat.warn{border-color:#ecd9a8;background:#b8901f0a}
.desk-stat.warn span{color:#8a6a12}

/* ---------- assignment note ---------- */
.assign-box{display:flex;flex-direction:column;gap:.4rem;width:100%}
.assign-box .inp{width:100%;font-size:.82rem;padding:.35rem .5rem}
.assign-act{display:flex;justify-content:flex-end;gap:.4rem}
.task-note,.rail-note{border-left:3px solid #b8901f;background:#b8901f0d;
  border-radius:0 6px 6px 0;padding:.5rem .65rem;margin:.5rem 0 0;
  font-size:.84rem;line-height:1.5;color:#3d3450}
.task-note span,.rail-note span{display:block;font-size:.66rem;letter-spacing:.09em;
  text-transform:uppercase;color:#8a6a12;margin-bottom:.2rem}
.rail-note{margin:.75rem 0 .25rem;font-size:.82rem}

/* pilot test account sits at the top of the pool, clearly marked */
.oc-card.pilot{border-color:#b8901f;background:#b8901f08;
  box-shadow:0 0 0 3px #b8901f14}
.stat.neg{border-left-color:#d14f42}
.stat.neg .stat-value{color:#d14f42}

/* ---------- team performance drill-down ---------- */
.stage-strip{display:flex;gap:.4rem;flex-wrap:wrap;padding:.75rem .9rem 0}
.stage-chip{font-size:.78rem;padding:.25rem .6rem;border-radius:99px;
  background:#f3f0f8;color:#54487a;border:1px solid #e6e1f0}
.stage-chip b{font-family:'IBM Plex Mono',monospace;margin-right:.35rem;color:#14171a}

/* ============================================================
   Follow-up reminders, scorecard drill-down, account history
   Added 20 Aug 2026
   ============================================================ */

.fu-card { border-left: 3px solid var(--line, #e5e2ee); }
.fu-card.fu-alert { border-left-color: #9e1b13; }

/* A promise past its date should not be easy to scroll past. */
.fu-dot {
  display: inline-block; width: 9px; height: 9px; margin-right: 8px;
  border-radius: 50%; background: #d14f42; vertical-align: middle;
  animation: fu-pulse 1.6s ease-in-out infinite;
}
@keyframes fu-pulse {
  0%, 100% { opacity: 1;   box-shadow: 0 0 0 0 rgba(158,27,19,.55); }
  50%      { opacity: .45; box-shadow: 0 0 0 7px rgba(158,27,19,0); }
}
@media (prefers-reduced-motion: reduce) {
  .fu-dot { animation: none; }
}

/* Clickable figures on the scorecard */
.sc-tbl .lnk { font-variant-numeric: tabular-nums; font-weight: 600; }
.sc-tbl .lnk-bad  { color: #9e1b13; }
.sc-tbl .lnk-good { color: #1f6b45; }
.sc-tbl td.num { white-space: nowrap; }
.desk-stat.clickable { cursor: pointer; }
.desk-stat.clickable:hover { background: rgba(209,79,66,.06); }
.desk-stat em { display: block; font-style: normal; opacity: .7; font-size: .74rem; }

/* Account call history */
.ah-list { display: flex; flex-direction: column; gap: 10px; }
.ah-item {
  border: 1px solid var(--line, #e5e2ee); border-radius: 8px;
  padding: 10px 12px; background: #fff;
}
.ah-head { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; margin-bottom: 6px; }
.ah-date { font-weight: 600; }
.ah-who  { margin-left: auto; font-size: .8rem; opacity: .7; }
.ah-out  { font-weight: 500; margin-bottom: 3px; }
.ah-notes { font-size: .88rem; line-height: 1.45; white-space: pre-wrap; }

/* ------------------------------------------------------------
   Table alignment: a numeric column's header must sit over its
   figures. tableHtml now passes the column class to <th>, so the
   header must not inherit the monospace face meant for the data.
   ------------------------------------------------------------ */
th.num { text-align: right; }
th.mono { font-family: inherit; letter-spacing: normal; }
.tbl th.num, .sc-tbl th.num { text-align: right; }
/* keep figures on one line so a wrapped header cannot shift them */
td.num, th.num { white-space: nowrap; }

/* ---------- admin console: drillable figures ----------
   Numbers on the admin screens are buttons into the rows behind them.
   Inside a .desk-stat the button must inherit the tile's large mono
   figure rather than the 11.5px .lnk default, or the headline number
   shrinks to caption size. */
.desk-stat span > .lnk,
.desk-stat span > .stat-sub{
  font-family:'IBM Plex Mono',monospace;font-size:1.4rem;font-weight:600;
  line-height:1.2;color:inherit;letter-spacing:inherit}
.desk-stat span > .lnk{cursor:pointer;border-bottom:1px dashed transparent}
.desk-stat span > .lnk:hover{border-bottom-color:currentColor}
.desk-stat span > .stat-sub{opacity:.45}

/* drillable figures inside data tables keep tabular alignment */
td.num .lnk{font-variant-numeric:tabular-nums;font-size:.82rem;font-weight:600}
td.num .lnk:hover{text-decoration:underline}
.lnk.neg{color:#9e1b13}
td.num .stat-sub{font-variant-numeric:tabular-nums;font-size:.82rem;opacity:.45}

/* the drill-down panel sits above the table it came from */
#admDrillBox:empty,#admPplDrill:empty,#admCallDrill:empty{display:none}
#admDrillBox,#admPplDrill,#admCallDrill{margin-bottom:1rem}

/* department card headings are the route into that department's people */
.adm-dept .card-title:hover{text-decoration:underline}

/* Account names inside report tables read as text until you hover them:
   the table is for scanning, the link is for when a name catches your eye. */
.lnk-acct{
  padding:0;border:0;background:none;text-align:left;
  color:inherit;font:inherit;cursor:pointer;
}
.lnk-acct:hover,.lnk-acct:focus-visible{
  color:var(--brand);text-decoration:underline;text-underline-offset:2px;
}

/* Prospect card: choose a person, then confirm. The two actions sit together
   so the decision and the commitment are one movement. */
.pro-act{display:flex;flex-direction:column;gap:.5rem;width:100%}
.pro-act .inp{max-width:100%}
.pro-act-btns{display:flex;gap:.4rem;justify-content:flex-end}

/* ══════════════════════════════════════════════════════════════
   MOBILE
   The sidebar already slid off-canvas below 860px but nothing
   could bring it back, so navigation was impossible on a phone.
   Everything below is additive - desktop layout is untouched.
   ══════════════════════════════════════════════════════════════ */

.nav-toggle{display:none;align-items:center;justify-content:center;
  width:40px;height:40px;margin:-4px 10px -4px 0;flex:0 0 auto;
  background:none;border:1px solid var(--line);border-radius:9px;cursor:pointer}
.nav-toggle span{display:block;width:17px;height:2px;border-radius:2px;
  background:var(--ink-2);margin:2px 0;transition:transform .18s,opacity .18s}
.nav-toggle[aria-expanded="true"] span:nth-child(1){transform:translateY(4px) rotate(45deg)}
.nav-toggle[aria-expanded="true"] span:nth-child(2){opacity:0}
.nav-toggle[aria-expanded="true"] span:nth-child(3){transform:translateY(-4px) rotate(-45deg)}

.nav-scrim{display:none;position:fixed;inset:0;z-index:45;
  background:#1a142866;opacity:0;transition:opacity .2s}
.nav-scrim.on{opacity:1}

@media (max-width:860px){
  .nav-toggle{display:flex}
  .nav-scrim.on{display:block}
  .topbar{align-items:center;padding:12px 14px;gap:0}
  .topbar-head{min-width:0;flex:1 1 auto}
  .page-title{font-size:1.15rem;line-height:1.25;overflow-wrap:anywhere}
  .crumb{font-size:10px}
  .page-actions{flex:0 0 auto}

  /* Thumbs, not cursors. */
  .btn{min-height:40px;padding:9px 14px;font-size:13.5px}
  .btn-sm{min-height:34px;padding:6px 11px}
  .desk-tab{padding:.6rem .7rem;font-size:.85rem;min-height:42px}
  .oc-chip,.oc-stage{min-height:38px}

  /* iOS zooms the whole page when a focused input is under 16px. */
  .inp,input,select,textarea{font-size:16px}
  .filters{gap:8px}
  .filters input,.filters select{min-width:0;width:100%;font-size:16px}

  .stats{grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:10px}
  .desk-stats{grid-template-columns:1fr 1fr;gap:.5rem}
  .desk-stat{padding:.55rem .65rem}
  .desk-stat span{font-size:1.2rem}
  .kv,.oc-cards,.oc-prods,.cat-cards{grid-template-columns:1fr}

  /* Wide tables stay readable by scrolling sideways, with an edge
     shadow so it is obvious there is more to the right. */
  .tbl-wrap{overflow-x:auto;-webkit-overflow-scrolling:touch;
    background:linear-gradient(90deg,#fff 30%,#fff0),
               linear-gradient(90deg,#fff0,#fff 70%) 100% 0,
               radial-gradient(farthest-side at 0 50%,#1a142820,#0000),
               radial-gradient(farthest-side at 100% 50%,#1a142820,#0000) 100% 0;
    background-repeat:no-repeat;background-size:36px 100%,36px 100%,14px 100%,14px 100%;
    background-attachment:local,local,scroll,scroll}
  table{font-size:12px}
  th,td{white-space:nowrap}
  td .stat-sub{white-space:normal}

  .modal{max-width:100%;max-height:100dvh;height:100dvh;border-radius:0}
  .modal-back{padding:0}
  .toast{left:12px;right:12px;max-width:none}

  .oc-rail{position:static}
  .oc-panel-f{position:sticky;bottom:0;background:#fff;
    border-top:1px solid var(--line);padding:10px;margin:0 -1px -1px;z-index:5}
  .view{padding:12px}
}

@media (max-width:520px){
  .desk-stats{grid-template-columns:1fr 1fr}
  .page-actions .btn span{display:none}
  .side-logo{width:112px}
}
